The Platform
Every tool your operation needs. One unified system.
Golden Monkey brings together 16 powerful modules purpose-built for transportation companies — from dispatch and taxi metering to corporate invoicing, digital wallets, and passenger safety, all connected in real time.
Module
Dispatch
Command every vehicle from a single screen
Real-time dispatch management with intelligent job assignment, driver availability tracking, and automated routing. Reduce idle time and maximize fleet utilization with smart scheduling algorithms.
- Intelligent job assignment
- Real-time driver availability
- Automated route optimization
- Priority queue management
- Multi-zone dispatch support
Module
Inventory
Full visibility into every asset
Track vehicles, equipment, parts, and supplies across your entire operation. Set reorder thresholds, manage suppliers, and eliminate costly shortages with predictive inventory alerts.
- Asset tracking & lifecycle
- Automated reorder alerts
- Supplier management
- Parts & supplies catalog
- Audit trail & reporting
Module
Pricing
Dynamic pricing that maximizes revenue
Configure flexible pricing rules based on distance, weight, time, zone, and demand. Apply surge pricing, customer-specific rates, and promotional discounts — all without touching code.
- Zone-based pricing rules
- Surge & dynamic pricing
- Customer-specific rates
- Promotional discounts
- Margin analysis tools
Module
Accounting
Financial clarity across every transaction
Integrated accounting built for transportation — track revenue, expenses, driver pay, and fuel costs in one place. Export to your existing accounting software or run fully within Golden Monkey.
- Revenue & expense tracking
- Driver pay calculations
- Fuel cost management
- Tax-ready reporting
- Accounting software export
Module
Live Tracking
Know where every vehicle is, right now
GPS-powered live tracking with sub-minute refresh rates. Share real-time ETAs with customers, monitor driver behavior, and build geofence alerts for key locations.
- Sub-minute GPS refresh
- Customer ETA sharing
- Driver behavior monitoring
- Geofence alerts
- Historical route playback
Module
Payment Solutions
Powered by Moneris — Canada's #1 processor
Accept payments anywhere with our Moneris-powered payment infrastructure. Card-present, card-not-present, digital wallets, and recurring billing — all fully PCI compliant.
- Moneris payment processing
- Card-present & CNP
- Digital wallet support
- Recurring billing
- PCI DSS compliant
Module
Scheduling
Shifts, routes, and resources — perfectly aligned
Plan driver shifts, vehicle maintenance windows, and recurring routes weeks in advance. Conflict detection prevents double-booking and ensures every shift is covered.
- Driver shift planning
- Maintenance scheduling
- Recurring route templates
- Conflict detection
- Availability management
Module
Logistics
End-to-end shipment visibility
Manage the full logistics chain from pickup to delivery. Track shipment status, handle exceptions, coordinate with third-party carriers, and give customers a branded tracking experience.
- Shipment lifecycle tracking
- Exception management
- Third-party carrier integration
- Branded customer tracking
- Proof of delivery capture
Module
Invoicing
Get paid faster with automated billing
Generate professional invoices automatically at job completion. Set payment terms, send reminders, accept online payment, and reconcile accounts — all without manual data entry.
- Auto-invoice on completion
- Custom payment terms
- Automated reminders
- Online payment acceptance
- Account reconciliation
Module
Driver & Fleet Management
Your drivers and vehicles — fully under control
Manage driver profiles, licences, certifications, and compliance documents in one place. Track vehicle health, assign assets to routes, and get alerts before issues become problems.
- Driver profiles & certifications
- Licence & compliance tracking
- Vehicle assignment & history
- Maintenance alerts & reminders
- Performance scorecards
Module
Secure Payment Processing
In-app and in-person — every transaction protected
Accept payments anywhere your business operates. Tap-to-pay, chip & PIN, contactless, and mobile POS for in-person transactions. Secure online checkout and recurring billing for in-app payments — all PCI DSS Level 1 compliant and powered by Moneris.
- Tap, chip & contactless in-person
- Mobile POS for drivers
- Secure in-app checkout
- Recurring & subscription billing
- Real-time fraud detection
- PCI DSS Level 1 compliant
Module
Passenger Safety & Booking
Every ride — safe, tracked, and in control
Give passengers and their loved ones complete peace of mind. Live ride tracking, guest tracking links, saved favourite drivers, advance scheduling, and group booking for up to 6 trips at once — all secured by in-app Moneris payments.
- Live ride tracking for passengers
- Guest & loved-one tracking links
- Favourite driver saved preferences
- Advance booking & scheduling
- Group booking — up to 6 trips at once
- Secure in-app payment processing
Module
Built-In Taxi Meter
Accurate fares — no hardware required
A fully integrated digital taxi meter built directly into the driver app. Eliminates the cost and complexity of traditional hardware installs while delivering precise, GPS-verified fare calculations in real time.
- GPS-based distance and time fare calculation
- Configurable rate cards per zone or service type
- Automatic fare display for driver and passenger
- Surge and flat-rate override support
- Full audit trail for every trip fare
- No hardware installation required
Module
Corporate Account Invoicing
Consolidated billing for business accounts
Manage corporate accounts with automated consolidated invoicing. Business clients get a dedicated account portal, monthly statements, and net-terms billing — all reconciled automatically without manual effort.
- Corporate account creation and management
- Automated monthly consolidated invoices
- Net-terms and purchase order support
- Per-rider or per-department cost allocation
- Branded PDF invoice generation
- Direct integration with Accounting module
Module
Driver & User Wallet
Instant earnings and seamless top-ups
A built-in digital wallet for both drivers and passengers. Drivers access earnings instantly without waiting for weekly payouts. Passengers top up their wallet for fast, cashless rides — no card entry required at pickup.
- Driver wallet with instant earnings access
- Passenger wallet top-up via card or bank transfer
- Automatic fare deduction from passenger wallet
- Driver payout scheduling and history
- Low-balance alerts and auto top-up rules
- Full transaction ledger for drivers and admins
Module
AI & Call Center
Intelligent automation that never sleeps
AI-powered call center handles inbound booking, status inquiries, and customer support 24/7. Natural language processing understands customer intent and routes or resolves without human intervention.
- 24/7 AI call handling
- Natural language booking
- Automated status updates
- Intelligent escalation
- Call analytics & insights
Official Partner
Powered by Moneris
Canada's #1 payment processor — built directly into the platform
Ready to see it in action?
Book a live demo and see how Golden Monkey transforms your operation from day one.
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